Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Stalkea.ai ("we", "us", "our") collects, uses, and protects information when you use our Service. By using our Service, you consent to the practices described in this Policy.

1. Information We Collect

Information you provide:

• Email address (when you create an account or make a purchase);
• Payment information (processed by third-party payment processors — we do not store credit card numbers);
• Instagram usernames you search (stored only to deliver the requested Service).

Information we collect automatically:

• Device information (browser, operating system, screen resolution);
• IP address and approximate geographic location;
• Usage data (pages viewed, time spent, click patterns);
• Cookies and similar tracking technologies (see Section 5).

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your information includes:

• Consent: for marketing communications and optional cookies;
• Contract performance: to deliver the Service you purchased;
• Legitimate interests: to improve the Service, prevent fraud, and ensure security.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Process payments and send transactional emails;
• Detect and prevent fraud or unauthorized use;
• Comply with legal obligations;
• Send marketing communications (only with your consent — you can opt out at any time).

4. Information Sharing

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers: payment processors (PerfectPay, Monetizze), email delivery (ActiveCampaign), analytics (Meta Pixel, Google Analytics);
• Legal requirements: when required by subpoena, court order, or applicable law;
• Business transfers: in the event of a merger, acquisition, or asset sale.

5. Cookies and Tracking

We use cookies and similar technologies for:

• Essential cookies: required for the Service to function;
• Analytics cookies: to understand how the Service is used;
• Advertising cookies: to measure ad performance (Meta Pixel).

You can control cookies through your browser settings. Disabling cookies may impact Service functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your information ("right to be forgotten");
• Withdraw consent for marketing communications;
• Request data portability;
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your information only as long as necessary to provide the Service and comply with legal obligations. Account data is typically deleted within 30 days of account closure, unless retention is required by law.

8. Data Security

We implement industry-standard security measures (TLS encryption, secure data storage, access controls) to protect your information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover that we have collected information from a minor, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using the Service, you consent to such transfers.

11. California Privacy Rights (CCPA)

California residents have specific rights under the CCPA, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.

13. Contact Us

For privacy-related questions, contact: [email protected]

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